This portal is for those in the wholesale and retail industry that are required to submit fuel data to the BCUC (reporting entities) as outlined in the Fuel Price Transparency (FPT) Regulations and Government Special Direction. It enables users to upload, resubmit and review pending reports and data submissions, and manage compliance obligations. For more information about the reporting requirements, click one of the following links:
To access the portal, reporting entities are required to register and provide the following information:
After submitting the registration form, the BCUC will contact the Company Representative by telephone to confirm that the submitted information is accurate. Once the Company Representative has verified the information, the BCUC will:
After the registration process is complete and the user account has been authenticated, access to the portal will be available by clicking the link below and entering the login details from your confirmation email.
The BCUC hosted five online training sessions for those in the wholesale industry who are required to submit reports to the BCUC, in accordance with the FPT Regulations. The sessions provided an overview of how to upload, resubmit and review reports on the FPT Act Regulatory Reporting Portal and an opportunity to ask questions and seek clarification on how the portal operates.
The BCUC has developed frequently asked questions and Quick Reference Guides to assist reporting entities with using the FPT Act Regulatory Reporting Portal and completing the BCUC Forms. If you are experiencing technical issues with any aspect of the portal, please contact the BCUC's IT team at BCUCIT@bcuc.com.
Quick Reference Guide #1 – Special Direction Reporting Guidelines and Forms (retail dealers)
Quick Reference Guide #2 – FPT Regulation Reporting Guidelines and Forms (wholesalers)
Quick Reference Guide #3 – Portal Registration, Uploading, Pending and Resubmitting Reports
After you have received your enrollment email to access the FPT Act Regulatory Reporting portal and accepted the invitation, moving forward, you can access the portal through two options:
To login to the FPT Act Regulatory Reporting Portal for the first time, please follow the steps in the enrollment email. Use your corporate username and password for your organization to log into the portal. This applies to organizations who are using Microsoft Cloud Services (such as TEAMS, Office 365, SharePoint Online).
For organizations who are not using Microsoft Cloud Services, your enrollment email and steps involved are documented in the Quick Reference Guide. If you are having difficulties accessing the portal from the enrollment email, please contact email@example.com. After you have confirmed your identity through the enrollment email, the next time you access the portal will be through the login link above.
You will receive an enrollment email from the BCUC with details on how to access the portal.
After registering, you will receive an enrollment email from firstname.lastname@example.org to access the Portal. This is a legitimate email and will have the subject header of British Columbia Utilities Commission invited you to access applications within their organization. If you have any questions about emails from the BCUC or email@example.com, please email firstname.lastname@example.org.
After completing the registration form, the Company Representative will be contacted by telephone to confirm the registration details. Once the Company Representative has verified the information, the requested user accounts will be created, giving users access to the portal. Portal login details will be provided by the BCUC via email.
Please check your junk folder for your enrollment email. If the email is not there, please email email@example.com.
To access the portal, use your corporate username and password for your organization (if your company is using Microsoft Cloud Services). If your organization is not using Microsoft cloud services, when you access the portal, you will be required to enter your email address, and a one–time code will be sent to your email that you will use to enter in the portal login to access the service.
After submitting a report, you will receive an email confirming the report has been received. This email usually arrives within the hour. Please check your junk email folder for the confirmation email if it has not been received within the hour.
Reports on the Review Pending Report(s) page are ones that are waiting for review by the BCUC. Once a report has been reviewed by the BCUC, it will no longer appear in the pending report list.
Once a report has been submitted on the FPT Regulatory Reporting Portal, it moves to the Review Pending Report(s) page for review by the BCUC. The report becomes read-only, and no changes can be made to files after they have been submitted. An entity can resubmit a report if it finds an error in its previous submission(s).
Once a report has been submitted on the FPT Regulatory Reporting Portal and is reviewed by the BCUC, it will no longer appear in the pending report list or be available for viewing.
If a report has been submitted but has not yet been reviewed by the BCUC, you can find it on the Review Pending Report(s) page. Once a report has been reviewed by the BCUC, it will no longer appear in the pending report list or be available for viewing
In general, monthly reports must be submitted within two weeks after the end of the reporting period and annual reports must be submitted by January 31 of the year immediately following the reporting period. Refer to “Section 2.0 – Procedural considerations” in the FPT Regulations and Retail Pilot guidelines for more detailed information.
To resubmit a report, you will be required to include the following information:
If a report is required to be resubmitted, the BCUC will email the Company Representative listed on the account. The report must be resubmitted within 30 days after the Company Representative becomes aware that the report has incorrect or incomplete information, as per Section 7 of the FPT Act.
If the BCUC requires a report to be resubmitted, the user that submitted the report will be notified via email.